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Messengers → routes → CRM and ERP

Every message —
on its route

Pontarc connects your team's messenger accounts and delivers every chat to the right CRM or ERP — by your routing rules, with a delivery journal and a reason for every failure.

Start freeHow it works

7 days free for every account · as many people as you need · works in the browser

free for every account
7 days
for the people in the team
$0
every account, route and system
1 console
owner · manager · operator
3 roles

01 — Integrations

What Pontarc connects

Every messenger account goes to the CRM or ERP you choose. The list keeps growing; what is still being built is marked.

Messengers

  • Telegramworks
  • WhatsAppworks
  • Vibercoming soon

CRM and ERP

02 — How it works

Five steps from a number to the CRM

Scroll: the map shows each step.

  1. 01

    Connect the accounts

    The team's messenger numbers connect by QR code, as one more device. The number and the conversations stay with the company.

  2. 02

    Choose where the chats go

    Each account has its own CRM or ERP. A route is changed in the console in a minute.

  3. 03

    Conversations both ways

    A client writes in a messenger, and the message is already in the CRM. A manager answers from the CRM, and the reply goes to the client.

  4. 04

    A failure comes with its reason

    When a system does not accept a message, Pontarc holds on to it and shows what happened. The reason is in the delivery journal.

  5. 05

    New lines are being built

    Dashed are the integrations in the works. When they are ready, they join the same routes, nothing to redo.

03 — Sync

What travels between a messenger and a system

  • Messages both ways

    The client writes in a messenger, the manager answers from the CRM or ERP: one conversation.

  • Photos, albums and files

    Attachments arrive as they are; an album arrives as one message.

  • Replies and quotes

    It shows which message was answered, both ways.

  • Edits and deletions

    Changed in the system, it changes for the client. When the client edits, the system still sees what it said before.

  • Reads and reactions

    The system knows the client has read the reply and how they reacted to it.

  • Messages from the phone

    What a manager writes straight from the messenger reaches the system too.

  • The client's contact

    Name, phone and photo come to the card with the first message and stay up to date.

  • The first message from the system

    Where the system allows it, a new client can be written to straight from it, by phone number.

  • Only working chats

    Chats with clients and the team's own groups. Channels, bots and service chats never reach the system.

04 — Console

And a console for the whole team

Accounts14 numbers — one tableWhose each number is, whether it works, until when it is paid and which CRM its chats go to. What broke shows at once.
JournalEvery delivery in the journalWhat went to the system, what came back and why something did not get through, for every message.
RolesOwner, manager, operatorThe owner pays and runs the team, a manager sets up accounts and CRMs, an operator answers in the chats.

05 — Partners

Rolling out CRMs? Bring the messengers along

For integrators and agencies: bring your clients to Pontarc and earn a share of what they pay.

  • Your own link and promo code for clients
  • All your clients and their payments in one place
  • Payouts on request, a clear balance
Become a partnerWrite to us

06 — Pricing

Pay per account. People are unlimited.

Each account is paid ahead for 1, 6 or 12 months. Its first 7 days are free.

Telegram
WhatsApp
For how long

As many people in the team as you need, and none of them cost anything. Every account renews with one payment.

Estimated invoice12 months
Telegram × 10
WhatsApp × 4
People · unlimited
Saved against paying monthly
Total
a month it comes to
Start 7 days free

07 — Questions

Common questions

Yes. Pontarc joins the account as one more device, like a messenger on a computer. The number and the chats stay in the messenger, and Pontarc can be disconnected at any time.

Connect your first account today.
Set up the routes tomorrow.

7 days free for every account. No limit on people, nothing to install — it works in the browser.

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